February 19, 2016

Online Dispute Resolution (ODR) platform is now live

The platform, originally scheduled to go live on 9 January, did so on 15 February.

Following this, obligations on online traders under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 (SI 2015/542) to provide certain information about, and links to, the ODR platform will now be enforced.

If you would like further advice on what the changes may mean for you, please contact  Stewart Wilkinson, Chris Rodda, Stephen Welfare or visit.



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