13 October 2023

Remote, hybrid and flexible: in conversation with Dr Nicola Millard

RWK Goodman's Head of Employment & HR, Malcolm Gregory, will be joined by Dr Nicola Millard, Principal Innovation Partner at BT, for a webinar all about remote, hybrid and flexible working arrangements..

Taking a deep dive into workplace practices, they will discuss how working patterns and environments have been affecting - or even shaping - both the employee and the employer experience.

In this webinar, Malcolm Gregory and Dr Millard will address topics including: 

  • Get back: can employers get away with office mandates?
  • Onboarding in the hybrid environment: do’s and don'ts
  • Training for hybrid: key senior leadership and line manager skills in hybrid and flexible environments
  • Employee engagement in hybrid and flexible environments
  • The four-day week: the future or utopia?

At the end of the session there will be an opportunity to pose your own questions.


  • Dr Nicola Millard, Principal Innovation Partner, BT

    Dr Nicola Millard is a principal partner at BT’s innovation team. She is a presenter, writer and researcher on people-centred innovation in customer experience, digital workplace and the future of work within BT. Nicola got her PhD from Lancaster University in 2005 and has authored over 50 publications. She is currently looking at innovation in both employee and customer experience.

  • Malcolm Gregory, Partner and Head of Employment & HR, RWK Goodman

    Specialising in all aspects of employment law for businesses and individuals, Richard has a strong employer client base and regularly advises on discrimination issues, complex redundancies, re-organisations and business transfers. He often gives seminars and training sessions on a range of topical employment issues which clients acknowledge as being both interesting and beneficial.

Webinar details

When:   Friday 13 October | 10am – 11am

Platform:  Zoom

Book your place
Register on Zoom