Responsible Business
Being a responsible business is more than meeting expectations. It’s about making a positive difference.
What does being a responsible business means to us
Whether it’s protecting our environment, supporting colleagues, serving clients, or strengthening our communities, we are committed to acting responsibly and engaging authentically to deliver better outcomes.
Our Responsible Business commitments are not just statements; they are part of who we are. They shape our culture and drive meaningful actions that create real impact.
While we are proud of the progress we’ve made, our ambition pushes us to keep moving forward—to do better and be better.
The environment
As a forward-thinking firm, we are prioritising raising awareness of key environmental issues and encouraging innovation in our working practices to have a positive impact on the environment, without compromising the quality of service we deliver.
We continue to focus on embracing sustainability across all aspects of our operations and supply chain, also supporting colleagues to understand the role they can play in contributing to positive change.
Our People
People are at the heart of our culture where success is forged through aspiration, collaboration and humility. Whether starting out or a seasoned practitioner we offer opportunities for our people to grow and develop rewarding careers.
Governance
Our governance structure ensures transparency and accountability for our stakeholders. Each of our committees has clear roles and responsibilities; including providing regular reporting to enable us to track our progress. By ensuring our leaders are visible and accountable, we can engage our people and clients in our sustainability journey.
"We take great pride in providing learning and development opportunities for our people and I’m delighted that we have promoted over 40 colleagues this year across our Legal and Business Services Teams”.
“Results from our most recent annual engagement survey are testament to our inclusive and supportive culture, including our outstanding eNPS score of +34. We’re proud to say that 84% of colleagues agree they feel proud to work here; 90% of colleagues agree that our firm treats everybody with dignity and respect and 88% of colleagues feel comfortable bringing their whole self to work."
“We are proud of our long-standing relationships with our Community Foundations. Not only is this a great opportunity to support local initiatives, but it also enables us to make a genuine difference knowing that our contributions are being given to worthwhile local causes.”
"In line with our commitment to sustainability, we offer colleagues digital business cards to replace outdated paper business cards. These are made from recyclable material and work using NFC technology, allowing colleagues to transfer their contact details directly, with a simple tap."
