Eight months on: How the London Prosthetics Centre’s relocation is redefining holistic rehabilitation
This article has been authored by Belinda Smart, Business Manager at the London Prosthetics Centre.
Ben Lees was fortunate to catch up with Belinda Smart, who provided the following update.
Eight months after relocating to its new purpose-designed premises, the London Prosthetics Centre (LPC) is seeing tangible benefits for clients, referrers, and staff alike. What began as a strategic move to create more space has evolved into a transformation of service delivery, one that reflects the changing expectations of holistic prosthetic care.
The centre’s grand opening event in May 2025 gave the 60+ attendees including clients, staff members, legal partners, healthcare referrers, and industry professionals a taste of what was to come. Since then, the site has become far more than a clinical space; it is now a hub for rehabilitation, education, collaboration, and innovation.
Enhancing rehabilitation through space and design
A key driver behind the relocation was the opportunity to improve rehabilitation outcomes for their clients. The new on-site rehabilitation studio has enabled LPC to deliver more integrated care, allowing clients, prosthetists and rehabilitation professionals to work closely throughout their journey.
Consistent rehabilitation environments, and clear communication between professionals all contribute to improved functional outcomes and more robust clinical reporting. The new facility supports this by offering flexibility, privacy, and comfort.
Business Manager Belinda Smart explains:
“It’s not just about providing a prosthesis anymore, that’s expected. What people want now is a holistic approach to their prosthetic care, a one-stop shop.”
This philosophy is embedded throughout the new centre. Fully equipped fitting rooms support both upper and lower limb amputations, while accessible features ensure everyone can benefit from the space. The result is more time with clients, greater personalisation, and reduced waiting times.
“We are able to give clients more time and a more personalised experience,” Belinda adds. “Our new centre gives us the capacity to see more people, more comfortably, and more promptly.”
A centre for education and professional collaboration
Since opening, LPC has also positioned itself as a venue for professional education and knowledge sharing. The expanded space has enabled the centre to host specialist training days, including IBT and osseointegration events for healthcare professionals, as well as client-focused initiatives such as “Lunch and Learn” sessions in collaboration with the Limbless Association.
These events empower amputees with knowledge about available technologies while strengthening relationships across the rehabilitation and legal landscape. For case managers and solicitors, this collaborative approach offers reassurance that clients are receiving care informed by the latest evidence, techniques, and technology.
Belinda notes that technological advancement has been a key catalyst: “The advancements in technology have also helped reshape the perception of what is possible. Our new centre allows us the space to hold interactive events, not only with clients but also with partners, clinics and rehabilitation staff to share this new technology far and wide.”
‘Client open days, for example, allow amputees to explore advanced prosthetic technologies, such as the Taska CX multi grip hand, or the Genium X4 MPK, components they may not have previously known were suitable or available to them. This proactive education can be life-changing, particularly for individuals navigating complex claims or long-term rehabilitation plans.
Growth beyond prosthetics
Another significant development enabled by the relocation is LPC’s expansion into orthotics. With increased space and facilities, prosthetist Danny van der Merwe now offers cranial remoulding treatment in collaboration with Steeper Clinic. This service marks the beginning of a broader orthotic offering, with treatment for pectus carinatum set to launch soon.
For referrers, this diversification reinforces LPC’s position as a comprehensive care partner rather than a single-service provider. It also reflects a wider industry shift toward multidisciplinary, life-span care models.
Looking ahead
Eight months on, LPC’s relocation has proven to be more than a change of address. It has strengthened clinical delivery, expanded services, fostered collaboration, and reinforced the centre’s reputation as a trusted care partner.
As expectations around rehabilitation continue to evolve, LPC’s new premises provide the foundation to meet them holistically, compassionately, and with clinical excellence at the core.
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